FAQ

FAQs

How Long Does My Battery Last Until I Need to Replace the Battery.

On average li-ion e-bike batteries last about 1000 cycles until performance is noticeably effected. Some people report over 1500 cycles without performance issues.

What is Your Return Policy?

All e-bike and battery sales are non-refundable. Other item return policies are in item description.

Can You Make Custom Electric Bicycles?

Yes we do. Please contact a representative for more details.

How can I make my E-Bike Faster?

Depends on a number of factors. 
The donor bike. Your desired speed. Etc. Please contact a representative for more information.

How Do I Buy an Escapade E-Bike?

Online sales are currently disabled. You can purchase an Escapade E-Bike by contacting a representative. Shipping available. Pick up available.

How Long Will it Take to Receive My Escapade E-Bike?

Depending on Location, 2 - 6 weeks. Our average fulfillment time is under 3 weeks.

Do You Accept Bitcoin or Other Crypto Currency?

Currently we do not accept crypto. We plan to accept crypto in the future.

Can I Buy a Second Battery for My Escapade E-Bike?

Yes. Please Contact a Representative.

Can You Turn My Bike Into an E-Bike?

Depends on the donor bicycle. Please Contact a representative for further details.

Can I Register My Escapade E-Bike at the DMV?

In most cases, yes, after front and rear blinkers are installed.

Does Riding in the Rain Damage my E-Bike?

It can. Riding in the rain can cause water to enter the vent holes of the motor. Rust can build up inside and cause issues. Battery and Controller Failure is less common due to insulation and fuse. We do repair damaged motors, batteries and controllers.

Is it Difficult to Ride an E-Bike?

If you can ride a bicycle, you will most likely love riding an e-bike. 

Powerful, Long Range E-Bikes